The OneDrive Assignment App in Schoology is known to be unreliable, and we often advise teachers to use it at their own risk since it can break unexpectedly. As a best practice, we recommend using the standard Schoology assignment type instead. It allows teachers to apply Schoology rubrics, provide academic feedback, and ensure that both students and parents can view comments and grades seamlessly.
Troubleshooting
Please begin by reviewing and following the official troubleshooting steps outlined here:
Schoology Instructors OneDrive Assignment Support
If the issue persists after trying the documented solutions, you will need to escalate by opening a support ticket with PowerSchool.
Student Troubleshooting
For students experiencing access issues, please share this guide to help them reconnect their OneDrive account:
Student – Reconnect OneDrive Assignments App